Privacy Policy

GetAdly ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share personal information when you use our AI-powered social media content generation services (the "Service"), and your rights in relation to that information. By using the Service (including our website), you agree to the collection and use of information in accordance with this Privacy Policy.

This Privacy Policy is provided by Adly Technologies Ltd, 24-26 Arcadia Avenue, Fin009, London, United Kingdom, N3 2JU. Contact phone: +44 20 7946 0958.

Adly Technologies Ltd is the controller of your personal information under the UK GDPR and, for users in the European Economic Area, the EU GDPR. You can reach us about privacy at [email protected].

Information We Collect

We collect several types of information to provide and improve our Service:

• Personal Identifiers: When you start using GetAdly, we may collect personal information such as your email address and any contact details you provide to us. If you provide business information (like your business name, industry, logos, or other brand details) to tailor your content, we will collect that as well.
• User Content: We collect the content of any requests or inputs you submit through the Service. This includes text prompts or messages you send through our website, and any files or images you upload for us to use or edit. We also collect the AI-generated outputs (posts, designs, ads, etc.) we create for you, as part of providing the Service.
• Sign-in Data: If you sign in with Google, we receive your name, email address and Google account identifier. If you sign in with Apple, we receive the name and email address you choose to share (which may be a private relay address) and an Apple account identifier.
• Payment Data: Plans bought on getadly.com are paid through Stripe, which processes your card details; we receive a record of the payment, never your full card number. Plans bought in the Adly iOS app are billed by Apple; we receive a record of the purchase (the plan, its dates and a transaction identifier), never your card details.
• Phone Number: If you add a phone number (for example after signing up with Google), we use it for account security, support, and to measure our advertising as described in "Advertising and Conversion Measurement".
• Agreement Records: When you sign up, you accept our Terms of Service and this Privacy Policy and confirm you are 18 or older, as the sign-up page states. We record that you did, with the date, the version of the Terms, your IP address and your browser, and we keep a similar record when you pay on getadly.com.
• Usage Data: We automatically collect technical information when you interact with our website or Service. This may include your IP address, device type, browser type, cookies, and usage logs such as the dates and times of access, pages or features used, and other activity on our site. This data helps us understand how the Service is used and improve performance.
• Third-Party Account Data: If you choose to connect or integrate third-party accounts (for example, connecting your Facebook Page or Instagram Business account so we can publish content on your behalf), we will collect certain information from those platforms. Specifically, for Facebook and Instagram integrations, we collect: your Facebook Page ID, Instagram Business Account ID, page or account names, and access tokens needed to publish content, measure post performance, and run the comment and message automations you set up (see Post and Account Insights and Instagram and Facebook Messaging Automations below). We do not collect your personal Facebook profile information beyond what is necessary to identify and access your business pages. We access and use this information strictly to operate the Service as instructed by you (e.g., to publish posts to your connected pages, show you how they perform, and run the automations you set up) and in accordance with this Privacy Policy and Facebook's Platform Policy. If you connect a LinkedIn account, we collect the information described in the LinkedIn Integration section below. If you connect TikTok or X, we receive the account identifier, username and access tokens needed to publish the content you approve to that account. If you connect a Meta ad account or TikTok Ads, we also read your ad accounts, campaigns and their results, and create or change campaigns only when you approve them in Adly. We read the performance of posts you publish through Adly to show you how they do.

How We Use Your Information

We use the collected information for the following purposes:

• Providing and Improving the Service: We use your personal identifiers and user content to generate social media posts, advertisements, designs, and other marketing content at your request. For example, we feed your inputs (text prompts, images, business info) into our AI systems to create customized marketing content for you. We also use the information to operate and maintain the Service's core functionalities, such as delivering content to you and posting to your linked social media accounts with your permission.
• Communications: We use your contact information (such as your email address) to communicate with you about your requests and our Service. We may send you the generated content, confirmations, support messages, updates, and important notices. All communication will be conducted through email or other channels you authorize. By using the Service, you consent to receive service-related communications.
• Personalization: Information like your business details and past content may be used to personalize and improve the quality and relevance of the content we generate for you. This helps ensure the marketing materials fit your brand and objectives.
• Analytics and Improvements: We may use usage data and aggregated information to understand usage trends and user preferences in order to improve our Service. This includes analyzing technical performance, fixing bugs, and enhancing AI models or features. This data is generally analyzed in a way that does not identify you personally.
• Compliance and Security: We may use your information to enforce our Terms of Service and usage policies, to prevent fraud, abuse, or misuse of the Service (for example, detecting prohibited content requests), and to ensure the security of our platform. This includes using account, device, IP address, location, session recording, usage and payment records as evidence when we respond to a payment dispute or chargeback. If necessary, we will use and disclose information to comply with applicable laws, regulations, legal processes, or governmental requests.

Cookies and Tracking Technologies

Our website and web app use cookies, your browser's local storage and similar technologies:

• Essential: keeping you signed in, remembering your language, your cookie choice and your live chat conversation, and protecting the Service against abuse.
• Analytics: Google Analytics and Microsoft Clarity show us how the site is used. Clarity records how visitors use our pages (such as clicks and scrolling) so we can fix problems, improve the product and prevent fraud and payment abuse.
• Advertising: the Meta Pixel, the TikTok Pixel and the OpenAI (ChatGPT) ads pixel tell those platforms when someone who saw or clicked our ads visits, signs up or pays, so we can measure and improve our ads.
• Where you came from: a first-party cookie remembers how you first reached us (the referring site, campaign tags, ad click identifiers and any ambassador link) for up to 180 days, so we know which ads and partners bring customers and pay ambassadors correctly.

Your choice: if you visit from a country whose law calls for it (for example the United Kingdom, the European Economic Area and Switzerland), the analytics and advertising tools above only run after you press Accept in our cookie notice; until then Google Analytics runs without cookies. You can change your choice at any time with the cookie settings link. Everywhere else these tools run by default, and you can block them in your browser settings or with a browser extension. Blocking essential cookies may stop parts of the Service from working.

Advertising and Conversion Measurement

We advertise Adly on Meta (Facebook and Instagram), TikTok, Google and ChatGPT. Besides the pixels above, when you sign up, start a trial or pay, our server sends Meta and OpenAI a record of that event with your contact details in hashed (scrambled) form, your account ID, IP address, browser, approximate location and ad click identifiers. They use it to match the event to their users and to measure and improve our ads, under their own privacy policies. We are paid nothing for this and we do not sell your data. To stop it for your account, email [email protected] with the subject "Do not share my data".

How We Share Your Information

We value your privacy and do not sell or rent your personal information to third parties. We only share your information in the following circumstances:

• Service Providers: We may share information with trusted third-party service providers who assist us in operating our Service. For example, we use third-party AI platforms (such as large language model providers) to process your text prompts and generate content. Similarly, if you make payments, we may use third-party payment processors (e.g., credit card processing services) to handle billing securely. These service providers are given access only to the information necessary to perform their functions, and they are contractually obligated to protect it and use it solely for providing services to us. They include providers of hosting, website security and delivery, email delivery, payments (Stripe, and Apple for app purchases), payouts, sign-in (Google and Apple), analytics, AI processing, customer support tools and location lookup from an IP address. We can give you a current list on request.
• Apps and Assistants You Connect: if you use Adly inside Telegram or WhatsApp (our Adly bots), your messages and voice notes pass through Telegram or WhatsApp (Meta) and our replies go back the same way. If you use Adly from ChatGPT, Claude, Grok or Cursor, that assistant receives the Adly information it asks for on your behalf (for example your brands and designs) and can create and publish content when you tell it to; its own privacy policy applies to what it keeps. If you install Adly from Lightfunnels or Shopify, we receive the store details and products described in this policy, and billing is handled by that platform.
• Social Media Platforms: If you connect your Facebook Page or Instagram Business account to GetAdly to enable automated posting, we will share content you approve (such as posts with images and captions) with those platforms on your behalf using the access tokens you authorize. We only share the content you explicitly choose to publish (images and text captions). We do not share your personal information, page access tokens, or any other data with Facebook or Instagram beyond what is strictly necessary to publish your approved content. We comply with Facebook's Platform Policy and do not use data from your social accounts for any purpose other than to publish, measure post performance, and run the comment and message automations you set up. We do not access, collect, or share your friends' information, your personal profile data, or any data beyond what is required for those purposes (see Post and Account Insights and Instagram and Facebook Messaging Automations below). If you connect LinkedIn, we share the content you approve for publishing with LinkedIn in the same way. The same applies to TikTok and X when you connect them: we only send the content you choose to publish.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., law enforcement or regulatory agencies). We may also disclose information if we believe in good faith that such action is necessary to comply with legal obligations, protect and defend our rights or property, investigate fraud, or protect the safety of our users or the public.
• Business Transfers: In the event that GetAdly is involved in a merger, acquisition, reorganization, or asset sale, your personal information may be transferred to the successor entity. We will ensure the confidentiality of any personal information involved in such transactions and provide notice before your personal information is subject to a different Privacy Policy.

We do not sell your personal data. Apart from the advertising measurement described in "Advertising and Conversion Measurement", we do not give your personal data to others for their own marketing.

AI Processing of Your Content

Adly creates designs, videos, ad copy and landing pages with artificial intelligence. To do that, the content you submit for creation (your text prompts, product photos and videos, logos, and the brand details you enter) is sent to third-party AI providers that process it on our behalf. These providers act as our processors under contract. You can ask us for the current list at any time at [email protected].

• What is shared: only the content you submit to create something, together with the brand information needed to produce it. Your password and payment details are never shared with AI providers.
• Why: solely to generate the content you asked for. We do not sell this content and it is not used for advertising.
• Your permission: the Adly iOS app asks for your explicit permission before any content is sent to these providers. Without it, the app cannot create content. You can withdraw this permission at any time in the app under Account, and the app will stop sending content to these providers until you agree again.

Live Chat and Support

Our website and app include an optional chat window for questions and support. When you use it, we keep your messages, any files you attach, and the name and email address you give us. While the chat is open we also process technical information about the page you are on and your device, browser, IP address and approximate location, and, if you are signed in, the account details needed to help you. Our team may see a message while you are typing it, and, to help you faster, may view the page you are on (form fields and the chat itself are hidden). Our team can only click or scroll on your page if you allow it in the chat.

Some replies are written by an AI assistant run by our AI service provider, and the chat shows when a reply comes from it; a person takes over when needed. If we reply while you are away, we may send the reply to your email address and note whether it was opened. We keep conversations as part of your support history until you ask us to delete them or they are no longer needed, and delete attachments after 90 days. Please do not share passwords or payment card numbers in the chat.

The Adly iOS App

• No tracking: the app does not track you across other companies' apps and websites. Advertising pixels and session recording tools used on our website are blocked inside the app.
• Purchases: plans bought in the app are billed by Apple through your Apple account. We receive a record of the purchase (the plan, its dates and a transaction identifier) so we can activate your plan. We never receive your card details.
• Sign in with Apple: if you use it, we receive the name and email address you choose to share (which may be a private relay address) and an identifier for your Apple account.
• Notifications: if you allow notifications, we store a device token so we can tell you when your content is ready, a post is published or your plan is ready. You choose which kinds you get in Account, and you can turn notifications off at any time in your device settings. If you allow notifications in your web browser, we store the browser's notification address for the same purpose; you can turn them off in Account or in your browser settings.
• Camera, photos and microphone: used only when you choose to take or pick a photo or video, save a result, or record audio for your content.
• Deleting your account: you can delete your account inside the app from Profile, under Account deletion. Your account is deactivated immediately and its data is permanently removed after 30 days. A plan billed by Apple must be cancelled in your App Store settings; deleting the account does not cancel it.

WhatsApp Business Integration

Adly allows business users to connect their own WhatsApp Business Account through Meta/Facebook in order to use WhatsApp messaging features inside Adly.

When a user connects WhatsApp, Adly may access and process WhatsApp Business assets authorized by the user, including the connected WhatsApp Business Account, WhatsApp phone number, message templates, webhook subscriptions, incoming customer messages, message metadata, and media shared in messages where applicable.

Adly uses this data to provide WhatsApp customer communication features, including receiving customer messages, displaying conversations inside Adly, sending replies from the connected WhatsApp Business number, and enabling the business’s assistant to respond based on the business information configured by the user.

Adly does not sell WhatsApp message data. Adly does not use WhatsApp message data for unrelated advertising purposes.

Business users can disconnect WhatsApp from Adly at any time from their account settings or through their Meta/Facebook business settings. Users may request deletion of their WhatsApp-related data by contacting Adly at [email protected].

For business-initiated messages outside the customer service window, Adly will use approved WhatsApp message templates where required by Meta policy.

Instagram and Facebook Messaging Automations

Adly allows business users to connect an authorized Facebook Page and linked Instagram Professional account to run messaging automations such as comment-to-DM flows, story-reply replies, keyword auto-replies, and a human operator inbox.

When messaging automations are enabled, Adly may process Page and Instagram identifiers, webhook subscription state, public comments that trigger a flow, Instagram-scoped or Page-scoped user IDs for people who interact, inbound and outbound message content and metadata, button/postback events, follow-status fields returned by Meta after messaging consent, opt-out records, and conversation history needed to operate the automation and human handoff inbox.

So the business can see who it is talking to, the inbox also shows the public profile of each person who messages it: on Instagram their name, username and profile picture, and on Messenger their first name, last name and profile picture (through Meta's Business Asset User Profile Access). Adly does not request any other profile information about them.

Adly uses this data only to provide the automation and inbox features the business configures: detecting eligible triggers, sending private replies and follow-up messages within Meta’s messaging windows and policies, displaying conversations to authorized operators, honoring opt-out requests, and deleting message content when Meta notifies Adly of a deletion.

Adly does not sell Instagram or Facebook message data and does not use it for unrelated advertising. Business users can disconnect the Page/Instagram connection or disable automations at any time. Users may request deletion of messaging-related data by contacting Adly at [email protected].

Post and Account Insights

When you connect a Facebook Page or Instagram Professional account, Adly reads its insights so you can see how your content performs. For the account: followers, views, reach, interactions, when followers are online, and follower demographics (gender, age, top countries and cities), which Meta provides only as totals, never per person. For each post: views, reach, likes, comments, shares, saves and interactions, and the latest comments on the post (the comment text, the commenter's name or username, and the time).

This data is shown only to the users of the brand that connected the account. It is updated regularly and kept while the account is connected, and it is never sold or shared with anyone else.

LinkedIn Integration

Adly allows users to connect a LinkedIn account so they can publish the content they create in Adly to their LinkedIn profile, and, where the user is an administrator, to a LinkedIn Page they manage.

When you connect LinkedIn, we access, through LinkedIn's official APIs and only with your permission: your basic LinkedIn profile information (name, profile photo and LinkedIn member ID), the LinkedIn Pages you administer (if you choose to publish to a Page), aggregate performance statistics for posts you publish through Adly, and the access tokens needed to publish on your behalf.

We use this information only to publish the content you approve to your chosen LinkedIn profile or Page, to show which LinkedIn account is connected, and to show you how your posts perform. Nothing is posted to LinkedIn without your action or a schedule you set.

We do not use LinkedIn data for advertising, sales, recruiting, lead generation or audience building. We do not sell LinkedIn data, share it with third parties, or combine it with other data sources. We do not collect or store personal data about people who comment on or react to your posts. LinkedIn access tokens are stored encrypted.

You can disconnect LinkedIn at any time from your Adly account settings, which deletes your stored LinkedIn access tokens and identifiers, or you can revoke Adly's access from your LinkedIn account settings. To request deletion of any LinkedIn-related data, email [email protected] with the subject line "Data Deletion Request".

Snapchat Integration

Adly allows a business to connect its Snapchat account so it can post the content it creates in Adly to its Snapchat Public Profile, as Stories and Spotlight videos.

When you connect Snapchat, we access, through Snap's official APIs and only with your permission: your Snapchat user ID and display name, the Snapchat business organization you belong to, the Public Profiles you manage (profile ID, name and username), and the access tokens needed to post on your behalf.

We use this information only to post the content you approve to the Public Profile you choose, to show which Snapchat profile is connected, and to finish posts that Snapchat is still processing. Nothing is posted to Snapchat without your action or a schedule you set. Images and videos are encrypted before they are uploaded to Snap, as Snap's API requires.

We do not use Snapchat data for advertising, audience building or any purpose other than posting your content. We do not sell Snapchat data or share it with third parties, and we do not collect data about people who view or reply to your Snaps. Snapchat access tokens are stored encrypted.

You can disconnect Snapchat at any time from your Adly account settings, which deletes your stored Snapchat tokens and identifiers, or remove Adly's access from your Snapchat account settings. To request deletion of any Snapchat-related data, email [email protected] with the subject line "Data Deletion Request".

The Adly Shopify App

Merchants can install Adly from the Shopify App Store. The app runs inside the merchant's Shopify admin and asks Shopify only for permission to read and update products.

When a store installs the app, we receive from Shopify, through its official APIs: the store's name, domain, contact email and currency; the store's products (titles, descriptions, prices, stock status, collections and product images); and the access tokens needed to read products and to add the images and videos you create to a product's media. Access tokens are stored encrypted and expire automatically.

We use this information only to show your catalog in the app, to create the designs and videos you request from your product photos and brand details, to add the results you choose to your products in Shopify, and to build the product feed for your Meta catalog when you use that feature. Product content you choose to create from is processed by the AI providers described in "AI Processing of Your Content". Billing for the app is handled by Shopify; we do not receive your payment card details.

If you connect social accounts in the app to post your results (Facebook Page, Instagram business account, TikTok, LinkedIn or X), each network asks for your permission on its own login page. We then receive and store, encrypted, the access needed to publish for you, plus the account's name or handle, and we keep the captions, times and links of the posts you send or schedule. We use this only to publish what you choose, when you choose, and to show you the result. Captions you ask Adly to write are created from the product's title, description and price and your brand details. You can disconnect any account in the app's Social panel at any time.

The Adly Shopify app does not access your customers, orders, checkouts or payment data, and we do not sell or share store data for advertising. Each store's data is kept separate from every other store.

When you uninstall the app, we stop accessing your store, delete its access tokens, cancel its upcoming social posts and remove its social account connections. Shopify then sends us a request to erase the store's data, and we delete the store's records, its Adly brand, its catalog feeds and its published feed files. Because the app stores no customer data, Shopify's customer data and customer deletion requests have no customer data to return or erase. You can also ask us to delete your store's data at any time at [email protected].

Free Tools

When you use one of our free tools without an account, the files you upload are processed to give you the result, and we keep a copy with your IP address for up to 7 days to prevent abuse and fix problems, then delete it.

Your Customers' Data

When you use Adly to collect leads, run your WhatsApp bot or answer Instagram and Facebook messages, Adly handles your customers' data on your behalf: you are responsible for it and Adly acts on your instructions. Our Data Processing Agreement sets out how, and it is part of our Terms of Service. If you are one of those customers, contact the business you dealt with; we will pass on any request we receive.

Emails We Send

We send two kinds of email. Account emails are part of the Service and always come: sign-up and password emails, receipts, billing and payment problems, content-ready and report emails, and support replies. Tips and offers emails are our newsletters, product news, reminders to finish setting up or to start a plan, and special offers. Where the law requires your prior agreement, we send tips and offers emails only if you choose to receive them, with the box at sign-up or the setting in your profile. Every tips and offers email has an unsubscribe link at the bottom and supports one-click unsubscribe in Gmail, Yahoo and other mail apps. Once you unsubscribe, or mark one of our emails as spam, we stop sending them. In our newsletters and support replies we record whether an email was opened and which links were clicked, so we know what is useful and whether you saw our reply.

Your Work in Our Marketing

As our Terms of Service explain, we may show designs, videos, copy and landing pages made with Adly, with the brand name, logo, country and general results (for example how many posts were published), as examples on our website, blog, help center, social media, emails and ads, and to other Adly users in the Inspiration Board. We never show your private messages, your customers' data or your payment details. To have a piece of content or your brand left out of future use, email [email protected].

Ambassadors and Creators

If you join the ambassador program or creator missions, we also keep your payout details (bank account, PayPal or Wise details), the videos and screenshots you send for missions, the links to your posts, and the IP address and browser you used when you accepted the program terms. Creator videos are used as the creator mission terms describe, including in Adly's ads. To protect both programs we check referrals, mission entries and payouts for signs of fraud and abuse.

Fraud Prevention and Automatic Checks

To protect the Service and our customers, we use automated checks to detect and prevent fraud, abuse and misuse of the Service, for example around sign-ups, free trials, payments and rewards. These checks can limit or block an action without a person reviewing it first. If you think a check got it wrong, tell us in the chat on any Adly page and a person will review it.

Data Storage and Security

We take reasonable measures to protect the personal information we hold from loss, theft, misuse, and unauthorized access or disclosure. This includes the use of encryption and secure protocols for data transmission, restricted access to databases storing personal data, and regular review of our security practices.

However, no method of transmission over the Internet or method of electronic storage is completely secure. While we strive to protect your personal data, we cannot guarantee its absolute security. You share and use our Service at your own risk, and it is important that you also take steps to secure your account (for example, by protecting access to your email account and using strong passwords).

Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law:

• Content you provide and the outputs we generate may be stored in your account history so that you (and we, with your authorization) can reference past requests and maintain continuity in service.
• If you cancel your subscription or stop using GetAdly, we keep your account and content so you can come back, until you delete your account.
• Deleted Accounts: when you delete your account, it is closed at once and you have 30 days to ask us to restore it. After that we erase your account, its content and your personal details, except what the law or fraud prevention requires us to keep: payment and invoice records (6 years), records of your agreement to our Terms and of your payments (for payment disputes), any abuse restriction, the list of addresses that unsubscribed from our emails, and a one-way scrambled form of your email address. Copies in backups are overwritten in our normal backup cycle.
• Facebook and Instagram Data: If you connect your Facebook Page or Instagram account, we store your page IDs and access tokens only for as long as your account is connected to our Service. If you disconnect your Facebook or Instagram account from our Service, or if Facebook revokes our app's access, we will immediately delete all access tokens and page identifiers associated with your account. We comply with Facebook's data retention requirements and will delete this data within 90 days of disconnection, or immediately upon your request.
• LinkedIn Data: If you connect LinkedIn, we store your LinkedIn member ID, the selected profile or Page, and access tokens only for as long as your LinkedIn account is connected. When you disconnect LinkedIn, or LinkedIn revokes our access, we delete these tokens and identifiers. We do not store personal data about other LinkedIn members.
• Snapchat Data: If you connect Snapchat, we store your Snapchat user ID, your Public Profile details and access tokens only for as long as Snapchat is connected. When you disconnect Snapchat, delete the brand or delete your account, we delete these tokens and identifiers.

Your Rights and Choices

Depending on your jurisdiction and applicable law, you may have certain rights regarding the personal information we hold about you. We strive to honor these rights for all users, including:

• Access and Correction: You may request access to the personal information we have on file for you, and you can ask for corrections or updates to any inaccuracies. Much of your basic information (like business profile info) can be updated by contacting us.
• Deletion: You can request that we delete personal information we hold about you. If you wish to delete your data or your account with GetAdly, you can do so through your account settings or by contacting us at the information provided below. When you request account deletion, your account will be scheduled for permanent deletion after a 30-day grace period. During this 30-day period, you can contact us to restore your account if you change your mind. After 30 days, your data is erased as described in "Data Retention" and cannot be recovered. You can also request deletion of your Facebook or Instagram data by disconnecting your accounts through our Service interface, or by contacting us directly. We will process deletion requests in accordance with applicable laws and Facebook's Platform Policy, which may allow or require us to retain certain information (e.g., for legal compliance or legitimate business purposes) for a limited period.
• Opt-Out of Communications: You can stop tips and offers emails at any time with the unsubscribe link at the bottom of each one, or by contacting us. Note that you will still receive transactional or service-related messages that are necessary for us to provide the Service (for instance, messages containing your generated content or important account notices).
• Cookies: As described in "Cookies and Tracking Technologies", you can change your choice in the cookie notice (UK, EEA and Switzerland) or block cookies in your browser settings.
• Advertising Measurement: you can ask us to stop sending your sign-up and payment events to advertising platforms, as described in "Advertising and Conversion Measurement".

You can also ask us to restrict or stop certain processing, to give you a copy of your data in a portable format, and to withdraw any consent you gave. If you are in the UK, you can complain to the Information Commissioner's Office (ico.org.uk); if you are in the EEA, to your local data protection authority. We would appreciate the chance to address your concern first.

Please note that to protect your privacy and security, we may take steps to verify your identity before fulfilling certain requests concerning your personal data. We answer requests within one month.

Privacy contact: you can reach our data protection contact at [email protected] (subject "Privacy") or in the chat on any Adly page. If a security incident affects your personal data, we will tell you and the relevant regulators as the law requires.

Legal Bases for Processing

We process your information because it is necessary to provide the Service you signed up for (contract), to meet legal obligations such as tax and accounting (legal obligation), for our legitimate interests in securing, improving and promoting the Service, measuring our advertising, showing examples of work made with Adly, and preventing fraud and payment abuse (legitimate interests), and, where we ask for it, with your consent, for example for AI processing in the iOS app, notifications, and analytics and advertising cookies for visitors from the UK, EEA and Switzerland (consent).

International Users

Adly is used by businesses in many countries. We are based in the United Kingdom, and your information is stored and processed in the United Kingdom and in other countries where we or our service providers operate: mainly the United States (our cloud, payment and main AI providers), and, for some specialised AI image, video and music generation services, countries in Asia including China. Content you send for creation may be processed there; your password and payment details never are. Where your information leaves the UK or EEA, we rely on appropriate safeguards such as adequacy decisions or standard contractual clauses, and we choose providers that contractually limit their use of it to providing the service to us.

However, we will handle your personal information in accordance with this Privacy Policy and take appropriate safeguards to ensure its security and confidentiality. By using the Service and providing information to us, you consent to the transfer of your information to the United Kingdom and other jurisdictions as needed for the Service.

Children's Privacy

Adly is a business service for adults. You must be at least 18 years old (or the age of majority where you live) to use it, as set out in our Terms of Service. We do not knowingly collect personal information from children. If we learn that we have collected information from someone under 18, we will delete it. If you are a parent or guardian and believe a minor has used the Service, please contact us so we can address it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we update the policy, we will change the "Effective Date" at the top of this page. If the changes are material, we may also provide a more prominent notice (such as a notification on our website or a direct message via our Service).

We encourage you to review this Privacy Policy periodically for any updates. Your continued use of the Service after any changes to this Privacy Policy constitutes acceptance of those changes.