Welcome to Adly Knowledge Base

Getting Started

Setting Up Your Brand

Before creating your first job, you need to set up a brand. This includes:

• Upload your brand logo (required for best results)
• Add business information (name, category, website, social media)
• Define your target audience and price range
• Set your business location and contact details

Creating Your First Job

1. Select a brand from the brand switcher
2. Click "Create job" on the dashboard
3. Choose a job type that matches your needs
4. Provide creative direction or upload product images
5. Select image size (Post 1:1 or Story 9:16)
6. Click "Generate" and wait for your design

Job Types & Modes

Adly offers multiple job types, each optimized for different use cases. Choose the right one for your content needs.

Features

Design Editing

After a design is generated, you can request edits using natural language. Simply describe what you want to change, and Adly will regenerate the design with your modifications.

• Remove or modify text elements
• Change colors, layouts, or styling
• Add or remove specific elements
• View all design variations as thumbnails

Ad Copy Generation

Generate compelling ad copy for your designs. Adly creates text that matches your brand voice and the design's message.

• Multiple copy variations
• Language selection (English, Arabic)
• Edit and refine generated copy

Social Media Publishing

Publish your designs directly to Facebook and Instagram. Connect your accounts once, then publish with one click.

• Connect Facebook and Instagram accounts
• Publish single images or carousels
• Schedule posts (coming soon)
• View published post links

Brand Library

Store and organize all your generated designs, product images, and brand assets in one place. Easy access to your creative assets.

• View all generated designs
• Upload and manage product images
• Download assets in bulk
• Search and filter your library

Business Cards

Design professional business cards with your brand identity. Include contact information, logo, and custom styling.

• Logo required for preview
• Custom contact information
• Multiple design variations
• Download print-ready files

Landing Pages

Generate complete landing pages for your products or services. Includes hero sections, features, testimonials, and call-to-action buttons.

• AI-generated page structure
• Customizable content sections
• Lead capture forms
• View and export leads

Content Planning

Plan your content strategy for the next month. Get AI-generated content ideas based on your brand and goals.

• Monthly content calendar
• AI-suggested post ideas
• Export to calendar apps

Meta Ads

Launch and manage paid campaign creatives for Facebook and Instagram from your approved assets and copy.

• Connect Meta assets and choose placement-ready formats
• Reuse approved designs and copy for faster campaign setup
• Align objective, message, and creative before publishing live ads

Inspiration Library

Collect reference examples and winning creative styles to guide future jobs with clearer direction.

• Save references by angle, style, audience, or campaign goal
• Reuse inspiration when briefing new jobs to improve consistency
• Build a team-ready library of proven visual patterns

Optimize Brands

Improve brand profile quality so Adly can generate more accurate visuals, copy, and targeting suggestions.

• Complete logo, brand data, voice, audience, and offer context
• Use brand strength guidance to identify missing high-impact fields
• Review and update brand inputs regularly as your campaigns evolve

Multi-Brand Jobs

Create one announcement workflow that outputs adapted creatives across multiple selected brands.

• Select eligible brands and run one coordinated generation flow
• Keep messaging framework consistent while preserving brand identity
• Ideal for agencies managing parallel campaigns across client accounts

Credits & Limitations

How Credits Work

Credits are consumed each time you generate content. Different types of content require different credit types:

• Image Credits: Used for design generation (1 credit per design)
• Text Credits: Used for ad copy generation (1 credit per copy)
• Video Credits: Used for video generation (1 credit per video)
• Landing Page Credits: Used for landing page generation (1 credit per page)

Credit Reset

Credits reset monthly on your billing date. Unused credits do not roll over to the next month.

Trial Credits

Adly includes limited free access to explore the product before subscribing. After that, you'll need an active subscription to continue generating content.

Limitations

• Multi Mode: Maximum 20 products per job
• Tips Carousel: 3-10 slides per carousel
• Image sizes: Post 3:4, Post 1:1, Story/Reel 9:16, or Advanced ratios
• Languages: English, Arabic
• Brand limits vary by plan (see Plans section)

Checking Your Credits

You can view your remaining credits in the header (desktop) or mobile menu. Credits are displayed by type: Images, Videos, Text, and Landing Pages.

Subscription Plans

Choose the plan that fits your content creation needs. Plans include limited free access to explore Adly before subscribing.

Custom Plans

Need more? Contact our sales team for custom plans tailored to high-volume teams, specific credit allocations, or enterprise needs.

Contact sales

How to cancel your subscription

You cancel from My Profile, not from the public pricing page. The app opens a short guided flow; the last step applies the cancellation.

1. Open My Profile and go to the Plan and Credits tab. /ui/profile.html?tab=credits
2. In the My plan section, click Cancel plan when that button is visible.

When Cancel plan is shown

• The button appears for an active paid subscription.
• If you pay with Stripe, it can also appear during a trial or when the subscription is past due.
• The button stays hidden if a cancellation is already scheduled at the end of the billing period (Stripe), or when your subscription state is not one of the cases above.

If you pay with Stripe, Manage billing opens the Stripe customer portal (payment method and invoices). That is separate from Cancel plan.

After you start cancellation, the modal steps are: confirm, then choose a main reason (required; if you pick Other, More details is required), then summaries of your library and impact, important notes about access changes, an optional retention offer, and a final confirmation. On the last screen, Cancel my plan sends the cancellation request from the app.

On the final screen, the app also reminds you: You will keep your files, but business cards and landing pages will no longer be accessible.

Tips & Best Practices

Getting the Best Results

1. Write Clear Creative Direction

Be specific about what you want. Instead of "make it look good," describe:

• The mood or feeling you want (e.g., "modern and minimalist" or "bold and energetic")
• Key elements to include (e.g., "include a discount badge" or "show the product prominently")
• Color preferences (e.g., "use brand colors" or "warm color palette")
• Text requirements (e.g., "include call-to-action button" or "minimal text")

2. Use High-Quality Product Images

• Upload clear, well-lit product photos
• Remove backgrounds when possible for better integration
• Use consistent image styles across products in Multi Mode
• Ensure products are centered and clearly visible

3. Complete Your Brand Setup

• Upload a high-resolution logo (PNG with transparent background preferred)
• Fill in all business information fields
• Define your target audience accurately
• Add social media handles for better context

4. Multi Mode Best Practices

• Use clear, descriptive product names (they will appear on the design)
• Provide prices in the correct currency format
• Upload one image per product (not multiple images)
• Review all products before generating to ensure accuracy
• Product names stay in the same location across all designs for consistency

5. Effective Design Editing

• Be specific: "Remove the phone number" instead of "change the contact info"
• Request one change at a time for better results
• View all variations as thumbnails before approving
• For Multi Mode edits, changes apply to all products

6. Language Selection

• Select the language that matches your target audience
• RTL languages (Arabic) are automatically handled
• Ad copy generation respects your language selection

7. Managing Your Credits

• Check your credits before starting large projects
• Plan Multi Mode jobs carefully (1 credit per product)
• Use Tips Carousel efficiently (1 credit per slide)
• Credits reset monthly, so use them before they expire

Common Mistakes to Avoid

• ❌ Uploading multiple images for a single product in Multi Mode (use one image per product)
• ❌ Vague creative direction ("make it better" doesn't help)
• ❌ Forgetting to upload a logo (required for best results)
• ❌ Not reviewing product information before generating in Multi Mode
• ❌ Requesting too many changes in one edit (break it into multiple edits)

Processing Times

Most jobs finish quickly, but processing time depends on system load and complexity.

• Images: usually 1–2 minutes
• Videos: usually 2–4 minutes

In peak times and depending on system usage and pressure, this can increase. Be patient and don’t create new jobs. If after 10 minutes the job hasn’t been created, there is a problem. Contact support and try to create another job.

FAQ

Troubleshooting

Common Issues

Facebook & Instagram Connection Issues (Most Common Fixes)

If publishing fails or posts go to the wrong channel, follow these fixes in order.

Need More Help?

If you're still experiencing issues:

• Check your plan's support level (Community, Priority, VIP, or Dedicated Manager)
• Contact support through your account dashboard
• Review your job history for error messages
• Ensure your account is active and not expired