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Your comprehensive guide to using Adly's AI-powered creative tools. Learn about all features, modes, best practices, and how to get the most out of your subscription.
Getting Started
Setting Up Your Brand
Before creating your first job, you need to set up a brand. This includes:
- Upload your brand logo (required for best results)
- Add business information (name, category, website, social media)
- Define your target audience and price range
- Set your business location and contact details
Creating Your First Job
- Select a brand from the brand switcher
- Click "Create job" on the dashboard
- Choose a job type that matches your needs
- Provide creative direction or upload product images
- Select image size (Post 1:1 or Story 9:16)
- Click "Generate" and wait for your design
Job Types & Modes
The Create job wizard groups workflows into Images, Video, Brand & Publishing, and Ads & Marketing. Pick the type that matches your goal before you start.
Image workflows
Idea Swipe
Like Tinder for designs: Adly generates 3, 6, or 9 distinct concepts in one run — each with a different creative angle such as sales, luxury, or bold. Swipe right to save favorites for later; dismiss the rest.
On the content step, pick language, image size (Post 3:4, Post 1:1, Story 9:16, or Advanced ratio), and how many options to generate (3, 6, or 9). Add a Text or idea unless you attach visual references — upload up to 3 reference images to guide style, and enable Use all assets to include every upload in each concept. Each option costs one image credit.
- Text or idea, or visual reference images
- Concept count: 3, 6, or 9
General Design
Text-led social posts for announcements, offers, events, and general brand content. Describe what you want in the Creative brief and Adly generates one on-brand graphic in your chosen language and size — no product photo required.
Fill Text or idea (with optional Treat as exact text), pick a Creative style, set Visual direction or choose From template, and toggle contact details to print on the design. Agency plans can enable Multi-brand jobs to run the same brief across multiple brands. 1 image credit per design.
- Creative direction text (required)
Create From Image
The best mode for selling products and generating product-focused designs. Upload 1 to 3 photos (PNG, JPG, WebP or HEIC) or pick from your Adly library. At least one image is required, and library videos are not supported. HEIC photos upload from Safari and from an iPhone; in other browsers, save the photo as JPG first.
On the content step, pick language and image size (Post 3:4, Post 1:1, Story 9:16, or Advanced ratio), upload up to 3 images or pick from Adly library, then choose Extract product, create new ad or Keep image, add overlay. The Creative brief is optional: Text or idea, Creative style (including Food mode for restaurants), Visual direction, and @image1–@image3 tags when mixing multiple references. There is no separate Creative direction field — 1 image credit per design.
- At least 1 image (upload or Adly library)
- Text, creative style, and visual direction (all optional)
Before / After
Side-by-side transformation posts for beauty, fitness, home improvement, clinics, and any proof-of-results story. Upload separate BEFORE and AFTER images — both are required — and pick layout order (Before | After or After | Before).
Add optional Text or idea, Creative style, and Visual direction in the brief; the separate Creative direction field is hidden in this mode. You can also start from a saved template. Outputs one comparison graphic — 1 image credit.
- Before and after images (both required)
- Layout order selection
Multi Mode
Catalog-style promos where every product gets its own price-tagged design in a shared layout. Add up to 20 products — each row needs an image, name, and price (old price and notes optional) — then approve a master template before generating one image per product.
Choose Generate template so Adly builds the layout first, or Start from template to reuse a saved brand template (template image required). Output is always Post 3:4. Template generation costs 1 image credit; generating variants from your own template costs 1 credit per product.
- At least 1 product (up to 20 products per job)
- Each product needs: image, name, price (optional: old price, notes)
Limitations: Maximum 20 products per job. Always generates in Post 3:4 size.
Tips Carousel
Educational swipe posts and how-to carousels — 3–10 slides designed as a set (cover plus tips). Choose Manual to write each slide yourself, or AI Generate to draft copy from a short idea, then edit the slide preview before final design generation.
Toggle slide numbers, brand logo, and locked designs as needed; add optional swipe/follow CTAs and per-slide visual direction or reference images. Each slide costs 2 image credits (Super mode applies). Fixed Post 3:4 output. AI preview generation uses separate text credits.
- Tips content or educational text (required)
- Number of tips (3-10, default: 5)
Limitations: Always generates in Post 3:4 size for carousel compatibility.
Asset Design
Print-ready flyers, menus, banners, posters, and other offline materials — not just social posts. Describe the asset type, copy, and use case in the brief; pick language and print-oriented sizes including Advanced ratios.
You need Text or idea, visual direction, or an uploaded reference in the brief. Adly generates a design-only deliverable; approve and export print-quality output from the job when ready. Uses your brand logo and business details from the profile — 1 image credit per asset.
- Creative direction describing the asset (required)
- Brand logo and business details in your brand profile
My Templates
Reusable brand layouts managed in Brand Optimizer — same footer, logo placement, typography, and shell every time while Adly swaps the dynamic content inside. The create wizard links here instead of opening an inline flow.
Upload an existing layout, generate a new one, or pick from your library, then name and save it to the brand. Use saved templates in General Design (From template), Multi Mode, and other flows. Generating a new layout uses image credits.
- Upload, generate, or pick a layout from your library
- Name the template and save it to the brand
Open My Templates in Brand Optimizer
Video workflows
Product Studio
Short product videos from preset formats — pick a style template, upload a required product image, and optionally add actor and scene references. Set length (5–15 seconds), aspect ratio, resolution, and an optional style hint — all on one step; there is no separate style wizard.
Credits scale with duration and resolution tier (480p vs 720p). Best when you want a polished product clip without UGC scripting or Director Mode complexity. Replaces the older separate Product scene video type in the create picker.
- Product reference image (required)
- Optional actor and scene references depending on format
UGC Video
AI actor videos that feel like real creator content, vertical 9:16. You never write a prompt or describe the scene: you only write what the actor says, and Adly films it.
Steps: 1) pick a format (Selfie Talk, Walk & Talk, POV, Lifestyle, Expert / Podcast, or Voiceover + B-roll), whether the product appears in the video, and where it is filmed (Auto, or your own place photos). 2) Pick an actor, or leave it on Auto. 3) Upload the product photo and choose the spoken language, accent and quality. 4) Add up to 5 parts. In each one, type the exact words the actor says (up to 95 characters), or tap AI writes to write them from your idea or from your brand knowledge. 5) Generate. Adly checks the script first (typos, links, emojis), films every part in the same place with the same outfit and voice, and makes each part as long as its words need (up to about 10 seconds). Each part uses 2 video units of your usage limit (Super quality doubles it). A part that comes out with a wrong or repeated word or a different voice is redone once at no extra cost.
- A product photo, when the product appears in the video
- What the actor says in each video (type it, or tap AI writes). No prompt or scene description is needed. Write a brand name in Arabic letters with its vowel marks, for example آمِرْ, and the actor says it that way: the marks you type are kept.
- Spoken language and accent
Scene Studio
Multi-scene AI commercials up to about one minute. Auto plan writes 2–6 scenes toward your target total length, or Manual lets you enter Scene Creator and generate each scene yourself. Optional product image or start clip for grounding.
Set voice narration, on-screen text, music continuity, aspect (9:16 or 16:9), and quality. A line written in a dialect is spoken in that dialect, by the person on screen or by a narrator. Keep on-screen text to a few words. Adly listens to every scene with a spoken line or on-screen text, and redoes it once for free if a word is repeated or missing or the text comes out wrong. Each scene uses your video usage limit by its length and quality; “from last scene” continuity counts double from scene 2 onward. Best when you need a hook → product → CTA story across several clips, not one short single-clip video.
- Commercial brief (Auto plan) or enter Scene Creator (Manual)
- Optional start image/video and video credits
Limitations: Up to 6 scenes; target total about 12–60 seconds. Export stitches ready scenes in Review.
Video from Image or Prompt
Short single-clip video. Choose Animate to add motion to an existing still, or Create new: Prompt only, From image, Product / actor / scene references, or From video to edit a short source clip.
Animate supports 5/10/15s with resolution and style. Create new supports longer lengths (mode-dependent), Reel 9:16 or 16:9, quality tiers, and optional voice or on-screen text on clips up to 10s (on-screen text in English only: the video model cannot draw Arabic letters, so an Arabic caption request is made without it). Each clip is checked before you get it: a voice cut off at the end, a voice that does not match the person talking, subtitles or misspelled letters get one free remake, and the better take is kept. For multi-scene ads up to ~60s, use Scene Studio instead. Credits scale with length and quality.
- Video prompt and/or source image(s); From video needs a source clip
- For references: product, actor (model), and/or scene images in order
Limitations: Single clip. Animate keeps the exact frame; Create new can invent new shots. From-video edits are limited to a 10s source span.
Talking Characters
Products and objects that talk about themselves in a vertical video. Build characters from reference images with names and styles, then assign one character per 8-second scene — up to five scenes for 8–40 seconds total.
Auto mode writes in-character lines; manual mode lets you write each line yourself. Pick language, accent, and video quality the same way as UGC. Credits use the same per-8-second-segment model. Great for playful food, packaging, and mascot-style ads.
- At least one character with name and source image
- One character per scene (same character can appear in multiple scenes)
- Language, accent, and video quality settings
- Same video credit pricing as UGC (per 8-second segment, quality tier applies)
Animated Video Ad
Motion graphics ads built from your prompt and optional product images — no live filming. Write a scene prompt or tap Generate ideas, then review and edit the scene breakdown before approving the plan.
On the Files and settings step, pick language, optional ad images or videos (or prompt-only), length pace (shorter, medium, longer), and aspect ratio. Add voiceover dialect and optional fitting music on the breakdown step — you must approve the plan before create. Credits scale with approved duration (~1 credit per 7 seconds).
- Creative direction and optional product images
- Duration and format settings
Director Mode
Full control for advanced video: enter an idea and generate a director prompt, or write the prompt manually. Attach first/last frame anchors or reference images (mutually exclusive), then set aspect ratio, length (4–15 seconds), and resolution.
Optional advanced fields include reference video/audio URLs and web search. Uses 5× standard video credit pricing (~1 credit per 8 seconds × 5). Best when you need a specific shot, motion, or mood that simpler video modes cannot hit.
- Shot plan with frames and/or reference assets
- Language, quality, and output settings
Clone Video
Remake an existing clip with a new actor or product while keeping the original motion and structure. Upload, pick from Adly library, or paste a public URL for the source video; upload a replacement actor image (required).
Add a required Remake prompt describing what should change, pick resolution, and optionally enable Keep camera style. Credits scale with source duration (~1 credit per 8 seconds × 3). Ideal for swapping the face or product in a proven ad format.
- Source video clip (required)
- New actor and/or product references
Add Music
Add generated background music to existing clips — upload up to 15 videos from your device or Adly library. Choose Instrumental only or Vocal mode and optionally set a style prompt per clip.
Skips the style wizard; everything is configured on the content step. Each uploaded clip costs 1 video credit. Output is the same footage with new music matched to your chosen style — useful for turning silent UGC or product clips into finished social posts.
- One or more source clips from your library or uploads
- Music style or vocal direction
Add Captions to Videos
Burn styled, highlighted captions into an existing video for Reels, TikTok, and paid social. Upload a file, paste a public URL, or pick from Adly library — source video is required.
Customize font, size, position, colors, highlight style, and background with a live caption preview on the style step. No creative brief — 1 video credit per run. Use after UGC or product videos when you need readable on-screen text.
- Source video file (required)
- Caption language and style preferences
Brand & Publishing workflows
Ad Copy
Generate post text and ad captions for a finished creative — image or video from upload or Adly library. The wizard stops after source selection; there is no design or style step.
When the source is a video, pick the video language so copy matches the spoken content. Adly writes on-brand caption and post text for your selected creative — 1 text credit per run. Use when the visual is done and you need copy for publishing or ads.
- Finished creative from library or upload
Agency Modes
Multi-Brand jobs on Growth and agency plans: in General Design, enable Multi-brand jobs on step 3 to run one announcement brief across multiple selected brands — each brand gets its own adapted output while sharing the same messaging framework.
Track and manage batches from Multi brand jobs in the sidebar. From template mode disables multi-brand selection. Brand Asset packs for agency operations are handled outside the standard create picker — available on eligible agency accounts.
Screenshot: Multi-Brand selection and batch output results
Features
Design Editing
After a design is generated, request changes in plain language from the job view — describe what to change and Adly regenerates the selected image with your edits.
Open Quick Edit for Instant (Local) brush, fill, clone, and color tools, or switch to AI mode for mask-based remove/replace. Browse all variations as thumbnails. Be specific — “remove the phone number” works better than “make it better.”
- Remove or modify text elements
- Change colors, layouts, or styling
- Add or remove specific elements
- View all design variations as thumbnails
Ad Copy Generation
After image jobs finish, Adly can write matching post text in the Copy step — headlines, body, and CTA aligned to the design and your brand voice.
Review multiple variations, edit inline, and pick language (English or Arabic) before publishing. You can also start a standalone Ad Copy job from Create when you already have a finished image or video. Uses text credits. To change the copy: Edit text to type it yourself, Ask AI to change to describe what should change, or New version for a fresh rewrite; More has a longer version and Meta ad headlines. Approve copy moves on to publishing.
- Multiple copy variations
- Language selection (English, Arabic)
- Edit and refine generated copy
Social Media Publishing
Publish approved designs to Instagram, Facebook, LinkedIn, X and TikTok from the job, calendar, or posts view. Connect each account once in Profile → Integrations, then publish now or schedule. For Instagram and Facebook you also choose Feed post or Story.
Works with single images and carousels. If an account is not connected, you see the connect prompt, not error stacks. Partial connections show per-platform guidance. Published post links are saved on the job for reference. The preview shows the post as it will look on each network. Picking Story for Instagram and Facebook still sends regular posts to LinkedIn, X and TikTok. For TikTok you choose the sound (original, trending or TikTok picks), and for videos you pick a cover frame used on Instagram Reels and TikTok. LinkedIn, X and TikTok get feed posts only. LinkedIn posts go to your personal profile for now (Company Pages are coming) and take up to 9 images or a video. X is on Solo and up: up to 4 images or one video, 280 characters, and links are removed from the post text. TikTok is available on every plan. A scheduled post can be cancelled from its job with Cancel schedule; it goes back to Ready to publish. The cover of a scheduled video can be changed from its job with Change cover, without rescheduling. Job cards show the networks a post is scheduled to, and the jobs list can be filtered to Scheduled. Posting or scheduling from the calendar opens the same publish window as the job, with the calendar's networks and time already picked.
- Connect Instagram, Facebook, LinkedIn, X and TikTok in Profile → Integrations
- Publish single images or carousels
- Schedule posts to publish automatically
- View published post links
- TikTok sound: photo posts can let TikTok pick the music, use no music or use a trending track; videos keep their sound or use a trending track
UGC Trend Factory
UGC Trend Factory (Solo and up; Spark and Launch can try a demo) makes a steady stream of organic creator videos for your brand. Open it from Create a new job, Video tab. Adly already knows your brand, products and Brand Knowledge, so it only asks what it cannot guess: what viewers should do after watching, how often videos show your products, videos a week, the spoken dialect, where to post and Autopilot.
Adly writes each video from formats that are getting views now (refreshed every week). Each set mixes how the videos are filmed: people talking to the camera, people in the middle of their day (working on a laptop in bed, getting ready at the mirror, walking down the street), first-person hands-on demos, a shopping cart with your product in it, product close-ups, and animated looks (3D cartoon, paper cut-out, clay, chalkboard). Start makes your first 6 (or tap Video styles on the screen after Start to choose them); after that new videos are made only when you set how many and tap Make videos (1 to 30 at once, Adly picks the styles) or Or pick the styles yourself (choose the styles and how many of each, up to 30 at once), or on their own if Autopilot is on. Swipe right to schedule (at your best hours, learned from your own views), left to skip (skip for the person and they never appear again; skip for the product twice and fewer videos show it), or tap Edit: changing the words on screen or the caption is free, changing what the person says makes a new video. Approved videos are spread across the week and posted to your connected TikTok, Instagram and Facebook. With Autopilot on, finished videos skip Review and are scheduled for you. In the Scheduled tab, tap a video to play it, see why it got that time, and change its words or caption until 5 minutes before it posts. Tap Change day under a video (or drag it onto another on desktop) to swap their posting times. Preferences (the gear beside the tabs) can be changed any time: "Visit a link" makes the person name your site at the end and adds it to the caption, and "Brand name said as" sets how the voice pronounces your brand. In Edit you can drag the words up or down on the video. With Autopilot on, Adly keeps only your next 7 days filled to your weekly pace: it starts up to 2 new videos every 10 minutes until the week is full (the first ones the moment you switch it on), never more than your weekly pace plus 2 in any 7 days (every video started counts, skipped ones too; refusals for usage do not), and the week screen says what it is making now and when the next ones start. Adly reads the TikTok views and watch time of every video, compares them with your usual views and marks the winners: tap More like this for new takes (automatic with Autopilot). Each 8 second video uses 2 of your video usage limit.
Choose what your videos are about in Preferences (the gear beside the tabs). Videos talk about lists the topics Adly uses: remove any you do not want, add your own (up to 12), or go back to Adly's picks; every video is about one of them. In Product shown in, tap a product to leave it out of the videos (keep at least one; to show none, choose None). Every video is 8 to 16 seconds long.
- Made from your products, no brief to write
- Swipe to approve, pass or change the words
- Posted for you through the week
- Winners are remade from real TikTok views
Brand Library
Every generated design, upload, and video for the brand lives in Brand Library — filter by all assets, images, videos, or uploads and reuse visuals in create flows via Adly library pickers.
Download assets individually or in bulk, search and filter the grid, and pull saved work into Create From Image, video modes, Ad Copy, and other jobs without re-uploading. To delete many items at once (for example failed or unwanted designs): open Brand Library, tap Select, tick the items to remove (or tap Select all), then tap Delete selected and confirm. Deleted items cannot be restored.
- View all generated designs
- Upload and manage product images
- Download or delete assets in bulk
- Search and filter your library
Business Cards
Generate a mobile-friendly branded business card from Create → Brand & Publishing or the Business card page. Fill title, subtitle, phones, address, location URL, and other contact fields — logo is required for preview.
Review the live preview, iterate on copy and layout, then share or publish. Multiple design variations are available. Uses landing-page credits on generation.
- Logo required for preview
- Custom contact information
- Multiple design variations
- Download print-ready files
Stores and landing pages
Build campaign landing pages and mini-stores from Create or Landing pages — describe your offer, pick language and page type, and optionally attach images. Enable Act as shop to let visitors add products to a cart with variants and quantity.
Choose lead form capture, WhatsApp-only conversion, or both; switch modes after publishing. Shop orders include line items, subtotal, and total in Leads and order emails. Uses landing page credits — 1 per generated page.
- AI-generated page structure
- Customizable content sections
- Lead capture forms with saved templates
- View leads and shop orders in Leads
- Act as shop — cart, variants, quantity, and order summary
- Lead form or WhatsApp-only conversion modes
- Switch between lead form and WhatsApp after publishing
- Shop order emails with line items, subtotal, and total
Leads & Orders
Form submissions from landing pages and shop orders from Act as shop pages land in Leads & Orders for that brand — one inbox for contacts, quote requests, and checkout leads.
Search, filter, and open lead details including shop line items. Get email notifications for new leads and orders, import CSV when migrating, and reply on WhatsApp when a phone number is present.
- View form submissions and shop orders in one inbox
- Search, filter, and open lead details including order line items
- Get email notifications for new leads and shop orders
- Import leads from CSV when migrating from another platform
- Reply on WhatsApp when a phone number is available
Tasks
Track publishing follow-ups, client approvals, and internal to-dos with due dates and email reminders — available on Launch plan and above from the sidebar Tasks page.
Create tasks manually or from Autopilot suggestions on WhatsApp. Organize what to publish, approve, or send next without losing work in chat threads.
- Create tasks from the sidebar or from Autopilot suggestions
- Set due dates and receive email reminders
- Organize publishing, approvals, and client follow-ups in one list
Content Planning
Idea Generator and Content plan help you map a month of posts — AI suggests ideas based on your brand, audience, and goals, then you draft or schedule them on the calendar.
Open from Create → Brand & Publishing or the sidebar Idea Generator link. Weekly calendar view shows planned and scheduled posts; turn ideas into jobs without starting from a blank brief.
- Monthly content calendar
- AI-suggested post ideas
- Export to calendar apps
Meta Ads
Run Facebook and Instagram ads from the Meta Campaigns page: see each campaign's results, cost per result, spend and budget, and switch Adly campaigns on or off. Campaigns made outside Adly are View only: Adly shows their results but does not change them; edit those in Meta Ads Manager.
Create campaign walks you through 5 steps: goal (messages, leads or reach), audience, budget, ads from your approved Adly designs, and a review where you approve each part (or Approve all) before launch.
- Results, cost per result and a day by day chart for every campaign
- Adly chooses the audience for you (area on the map, ages, languages), or change it yourself
- Approve the ad account, goal, audience, budget and ads one by one before launch
Inspiration Library
Browse community and saved reference posts for angles, layouts, and styles that work — then apply a design direction to your brand or clone a concept into Idea Swipe.
Save winning patterns by campaign goal so your team reuses proven visual directions instead of starting cold on every job.
- Save references by angle, style, audience, or campaign goal
- Reuse inspiration when briefing new jobs to improve consistency
- Build a team-ready library of proven visual patterns
Brand Optimizer
Strengthen the brand profile Adly uses for every job — logo, voice, audience, offers, and missing-field guidance in one place. Better inputs mean better designs, copy, and video scripts.
Generate Instagram highlight covers and Facebook cover + logo direction, manage My Templates, and review brand strength recommendations. Open from the sidebar or Create shortcuts.
- Complete logo, brand data, voice, audience, and offer context
- Use brand strength guidance to identify missing high-impact fields
- Generate Instagram highlight covers and Facebook cover + logo direction
- Review and update brand inputs regularly as your campaigns evolve
My Templates
Save reusable layouts so every post keeps the same footer, logo slot, typography, and structure while Adly regenerates the dynamic content inside.
Upload an existing design, generate a new shell, or pick from the library — then use From template in General Design and Multi Mode for consistent brand presentation at scale.
- Upload an existing layout or generate a new template
- Pick from your brand library when creating from template
- Use templates in Multi Mode and recurring post workflows
WhatsApp Bot
Connect your WhatsApp Business number so Adly replies to customer messages using your brand context, products, FAQs, and custom instructions — with human handoff when needed. Available on Solo plan and above.
Configure knowledge sources, reply examples, lead capture, excluded numbers and Meta-approved templates, and turn on booking in the chat: customers book, move and cancel visits themselves, with reminders before each visit. Separate from Adly on WhatsApp (your team's creative assistant).
- Brand-aware replies on your business number
- Knowledge sources, instructions, and reply examples
- Lead capture and human handoff controls
- Meta-approved templates for business-initiated messages
- Bookings page (in the sidebar and as a tab in WhatsApp Bot): services, team, opening hours, closed days, a calendar where you can edit any booking, past ones too, a customer file for each customer with your notes and their booking history, and booking in the chat with only real free times
- Reminders 24 hours and 2 hours before with Confirm, Reschedule and Cancel buttons, review requests, waitlist and book-again invitations, using messages Adly submits to Meta for you
- When you or your team reply in a chat yourselves, the bot steps back; it takes the chat again after the time you set in Settings (default 1 hour, or never)
- Photos the bot can send: price lists and work samples you approve, sent only to the questions they answer
Adly in Telegram
Adly on Telegram is the same assistant as Adly on WhatsApp: ask for posts in a private chat or a group, approve them with buttons, then publish or run them as ads.
Message @Getadlybot or add it to a group, then send the /link line from Profile → Integrations in that chat. In a group, tag the bot or reply to it when you want Adly.
- Message @Getadlybot, or add it to a Telegram group
- Send the /link line from Profile → Integrations in that chat
- In a group, tag the bot or reply to it when you want Adly
Adly on WhatsApp
Adly on WhatsApp is a private chat between you and Adly. Send a brief, product photos or a voice note, and Adly makes the design, writes the caption, then publishes or schedules the post. It is for you and your team, not the WhatsApp Bot that answers your customers.
Every result arrives in the chat with buttons: Approve, Change or Cancel for the design and the caption, then Publish now, Schedule or Not now. You choose which accounts it goes to, nothing is posted until you tap to confirm, and Adly sends the links once it is live. A finished post can also run as a Facebook and Instagram ad on your connected Meta ad account: say the budget per day and the days, check the total and the audience on the card, then tap to launch. Write "support" anytime to reach a person. It is a test pilot made for quick, light work: paid plans from Solo up only (a free trial opens after the first payment), by invitation, and each brand can start 10 new posts a day there; bigger work is faster in the web app. Request access from the Adly on WhatsApp page in the menu. Misuse pauses it for a day, and repeated misuse stops it. Scene Studio editing, landing pages, Brand Plan, and changing an ad after launch stay in the web app.
- Once approved, connect from the Adly on WhatsApp page in the menu (or Profile, Integrations): tap Connect WhatsApp and send the message that opens; the page shows when the number is connected. If the button does not work, tap "Button not working? Copy the message instead" and send the copied message to Adly's number on WhatsApp
- Ask in Arabic or English, by text or voice note, and send photos to design around your products
- Approve, change, publish or schedule with buttons; several posts can run at the same time
Adly in ChatGPT
The Adly app for ChatGPT is approved by OpenAI and published in ChatGPT. Add it once, sign in with your Adly account, then ask in plain words for a design, a carousel, a video or ad copy, and publish it now or schedule it to Facebook, Instagram, TikTok, LinkedIn or X (X on Solo and up).
It uses the same brands, connected social accounts and usage limit as the Adly app, and everything you make in ChatGPT also appears in Adly. A new account gets 7 days free with no card, then it works on the Launch, Solo and Growth plans, and ChatGPT confirms the accounts, caption and time with you before anything is posted. If your brand has no logo, a short note under the design says so: send your logo image in the chat and ChatGPT adds it to your brand, so your designs take their colors and style from it.
- In ChatGPT, search for "Adly" in the plugins and add it, or open the Adly listing below
- Sign in and allow access, or create an account, which connects at once
- Type @Adly and ask, for example "Make a post for my weekend offer and schedule it for Friday at 6 pm"
- Ask for your content board to see recent content and scheduled posts in one view
Voice: voiceovers, dialogues and voice notes
Create > Voice turns a script into natural speech. Make a voiceover for an ad or video, a dialogue ad with two voices, or a short WhatsApp voice note for a customer. Write the script yourself, or tap Write it for me and Adly writes it in the dialect of the voice you pick.
There are more than 350 voices: fusha, Saudi, Emirati, Egyptian, Kuwaiti, Qatari, Bahraini, Omani, Levantine, Iraqi and English. Play any voice before you choose, and tap Hear it say my words to hear your own line. Set the speed and expression. A voiceover can also come as a video with your logo and a moving sound wave on your brand color. Each voice uses 0.5 of the video usage limit per started minute of speech; playing samples is free.
- Open Create, choose Voice, then Voiceover, Dialogue ad or WhatsApp voice note
- Write the script, or tap Write it for me and say what it is about, the dialect and about how long; then tap Next to pick the voice
- Pick a voice: filter by dialect, gender and use, and play each one
- Under How words are said, teach every voice how to say your brand and product names (for example Adly said as أدلي)
- Motion Video can add a voiceover too: turn on Add voiceover in the plan step and pick any voice
- Extract voice from a song and Remove voice from a song split a song or a video (up to 9 minutes and 100 MB) into the voice alone and the music alone, 0.5 of the video usage limit per started minute; Extract audio from a video saves a video's sound as an MP3 for free
- Everything you make opens in Jobs, where you play it and download the MP3, the WhatsApp voice note file or the video, and it stays in Brand Library under Audio
Multi-Brand Jobs
Create one announcement workflow that outputs adapted creatives across multiple selected brands.
- Select eligible brands and run one coordinated generation flow
- Keep messaging framework consistent while preserving brand identity
- Ideal for agencies managing parallel campaigns across client accounts
[Image placeholder - Multi-brand selection and batch output results]
Credits & Limitations
How Credits Work
Credits are consumed each time you generate content. Different types of content require different credit types:
- Image Credits: Used for design generation (1 credit per design)
- Text Credits: Used for ad copy generation (1 credit per copy)
- Video Credits: Used for video generation (1 credit per video)
- Landing Page Credits: Used for landing page generation (1 credit per page)
Credit Reset
Credits reset monthly on your billing date. Unused credits do not roll over to the next month.
Free trial
During the free trial the top bar shows how many days are left and an Activate now button. Activate now ends the trial today, charges your plan to the card you added (you see the amount first) and loads your full monthly usage limit at once. Adly on WhatsApp and Adly on Telegram can be requested after your first payment, on Solo or higher; they cannot be requested while your plan is set to end, so resume it first.
Limitations
- Multi Mode: Maximum 20 products per job
- Tips Carousel: 3-10 slides per carousel
- Image sizes: Post 3:4, Post 1:1, Story/Reel 9:16, or Advanced ratios
- Languages: English, Arabic
- Brand limits vary by plan (see Plans section)
- Daily image limit: up to 50 images per brand per day, renewed every day. Edits, quick edits, video reference images, talking character images and Brand Plan posts do not count toward it.
- Daily post limit: up to 10 posts per brand in any 24 hours to Facebook, Instagram, LinkedIn, TikTok and Snapchat, and up to 50 across all brands of one account. Scheduled and automation posts count; one post to several networks counts once.
Checking Your Credits
You can view your remaining credits in the header (desktop) or mobile menu. Credits are displayed by type: Images, Videos, Text, and Landing Pages.
Subscription Plans
Choose the plan that fits your content creation needs. Plans include limited free access to explore Adly before subscribing.
Spark
For budget-friendly starts
- Generations: 40 text / 30 image / 2 video
- 2 free edits for each image
- 1 landing page
- 1 business card
- 1 brand
- Brand optimization suite
- Idea generator
- Scheduler
- Inspiration board access
- Meta campaigns
- Leads management
- All core AI tools
- Chat support
Launch
For getting started fast
- Generations: 50 text / 30 image / 4 video
- 2 free edits for each image
- 3 landing pages
- 1 business card
- 1 brand
- Brand optimization suite
- Idea generator
- Scheduler
- Inspiration board access
- Meta campaigns
- Leads management
- All core AI tools
- Chat support
Solo
For solo creators ready to scale
- Generations: 100 text / 60 image / 10 video
- 5 landing pages
- 5 brands
- Business cards per brand
- Priority support
- WhatsApp bot
- Idea generator
- Scheduler
- Inspiration board access
- Meta campaigns
- Leads management
- All core AI tools
- Chat support
- Everything in Launch
Growth
For performance teams
- Generations: 250 text / 150 image / 25 video
- 30 landing pages
- 20 brands
- VIP support
- WhatsApp bot
- Multi-product mode
- Multi-brand mode
- Idea generator
- Scheduler
- Inspiration board access
- Meta campaigns
- Leads management
- All core AI tools
- Chat support
- Everything in Solo
Custom Plans
Need more? Contact our sales team for custom plans tailored to high-volume teams, specific credit allocations, or enterprise needs.
Contact salesHow to cancel your subscription
You cancel from My Profile, not from the public pricing page. The app opens a short guided flow; the last step applies the cancellation.
- Open My Profile and go to the Plan and Usage tab.
/ui/profile.html?tab=credits - In the My plan section, click Cancel plan when that button is visible.
When Cancel plan is shown
- The button appears for an active paid subscription.
- If you pay with Stripe, it can also appear during a trial or when the subscription is past due.
- The button stays hidden if a cancellation is already scheduled at the end of the billing period (Stripe), or when your subscription state is not one of the cases above.
If you pay with Stripe, Manage billing opens the Stripe customer portal (payment method and invoices). That is separate from Cancel plan.
The cancel flow has five short screens: a message to Hani (optional), the main reason (one tap; Something else asks for a few words), a save offer that fits your reason, what you built and what stops when the plan ends, and a final confirmation. Keep my plan and Continue are on every screen. After you confirm, the plan ends at the end of the period you paid for; nothing renews after that.
On the final screen, the app also reminds you: You will keep your files, but business cards and landing pages will no longer be accessible.
Adly for Shopify
Adly for Shopify is a separate app inside Shopify admin (coming soon to the Shopify App Store, not available yet). Pick products from your store catalog, choose what to make (Image Studio design, UGC video, Animate photo to video, Scene Studio film, or a Meta catalog feed), then add the results to each product's media in Shopify, optionally as the main image. You can also post any result now or schedule it to your store's Facebook Page, Instagram, TikTok, LinkedIn and X: connect the accounts once from the Social button (a pop-up opens each network's login), press Post on a result, pick the accounts, write the caption or let Adly write it (1 text unit), then Post now or Schedule. Upcoming posts can be cancelled from Social. X needs a paid Shopify plan; the others work on every plan, up to 10 posts a day. Each store is one Adly brand. It is billed by Shopify every 30 days (Free, Starter $19, Growth $49, Pro $99) with its own usage limit, separate from Adly web plans. Usage is returned if a result fails. Change plan from the Plan button in the app; uninstalling it ends the Shopify charge.
How to delete your account
Open My Profile, go to the Account tab and use Delete my account at the end of the page (/ui/profile.html?tab=account). Cancel an active web plan first; a plan bought in the iPhone app is cancelled in iPhone Settings. You confirm with your password, or with a code sent to your email if you sign in with Google or Apple. Support can restore the account within 30 days; after that it is erased for good, except payment records the law requires us to keep. You can sign up again with the same email right away, using your old password or Google or Apple, without a new free trial.
Refunds
A website plan is refunded only if you ask within 7 days of your first payment for the plan and you have created fewer than 5 outputs and fewer than 2 videos (free onboarding designs and free included automations do not count). Consumers in the UK or EU can also cancel a new purchase within 14 days if they have created nothing yet. Renewals, upgrades, top-ups and unused time are not refunded. Ask in the chat on any Adly page while signed in; the assistant checks it and passes requests that qualify to the team. Plans bought in the iPhone app are refunded by Apple. Full policy: /return-policy.html
Emails and unsubscribing
Account emails (receipts, password, billing, content ready, support replies) always come. Tips and offers emails (newsletters, product news, reminders and offers) have an unsubscribe link at the bottom that works without logging in, and Gmail and other mail apps show a one-click unsubscribe. You can subscribe again from the same page. You can also switch tips and offers on or off any time in My Profile, Account, Emails.
How to report a result or an example
Open the result and press Report at the bottom. Choose Harmful or offensive content if the AI made something inappropriate, or pick the quality problem you saw. On the Inspiration Board, press the flag on an example to report it; it is hidden for you right away. The Adly team reviews every report and removes content that breaks the terms.
Ambassador earnings and Adly balance
Ambassadors earn 50% of what each customer they refer pays in that customer's first 12 months. See it in My Profile, Ambassador tab (/ui/profile.html?tab=ambassador). Each commission is held before it can be used: 60 days for monthly plans, 120 days for yearly plans or any single payment of $150 or more, so refunds and chargebacks clear first. The tab shows Available now, On hold with the date each held amount becomes available, Total earned, and the Adly balance. Available money can be used two ways. Move to Adly balance (any amount): it pays the Adly plan on getadly.com automatically (new plan, upgrade, renewal) and can pay usage limit top-ups with Pay with Adly balance, until it runs out; it cannot be turned back into cash and does not work for plans bought in the iPhone app. Get paid (from $50): cash by bank transfer, PayPal or Wise, sent in the monthly payout run; the request shows as Waiting, then Paid. A refunded or charged-back payment cancels its commission, even after it was used, and the amount comes off the next earnings. Payouts pause while a chargeback on a referred customer is open, and Adly can hold payouts while it reviews suspected abuse (self-referral, fake accounts). Full rules are in the Terms of Service. Who counts: new customers who sign up through your link, or who enter your code within 7 days of signing up; the first ambassador link a visitor followed in the last 30 days wins. Share organically only: paid ads that lead to Adly, ads using the Adly name, coupon or cashback sites, incentives and bought traffic earn nothing, and linked accounts cannot refer each other.
Tips & Best Practices
Getting the Best Results
1. Write Clear Creative Direction
Be specific about what you want. Instead of "make it look good," describe:
- The mood or feeling you want (e.g., "modern and minimalist" or "bold and energetic")
- Key elements to include (e.g., "include a discount badge" or "show the product prominently")
- Color preferences (e.g., "use brand colors" or "warm color palette")
- Text requirements (e.g., "include call-to-action button" or "minimal text")
2. Use High-Quality Product Images
- Upload clear, well-lit product photos
- Remove backgrounds when possible for better integration
- Use consistent image styles across products in Multi Mode
- Ensure products are centered and clearly visible
3. Complete Your Brand Setup
- Upload a high-resolution logo (PNG with transparent background preferred)
- Fill in all business information fields
- Define your target audience accurately
- Add social media handles for better context
4. Multi Mode Best Practices
- Use clear, descriptive product names (they will appear on the design)
- Provide prices in the correct currency format
- Upload one image per product (not multiple images)
- Review all products before generating to ensure accuracy
- Product names stay in the same location across all designs for consistency
5. Effective Design Editing
- Be specific: "Remove the phone number" instead of "change the contact info"
- Request one change at a time for better results
- View all variations as thumbnails before approving
- For Multi Mode edits, changes apply to all products
6. Language Selection
- Select the language that matches your target audience
- RTL languages (Arabic) are automatically handled
- Ad copy generation respects your language selection
7. Managing Your Credits
- Check your credits before starting large projects
- Plan Multi Mode jobs carefully (1 credit per product)
- Use Tips Carousel efficiently (1 credit per slide)
- Credits reset monthly, so use them before they expire
Common Mistakes to Avoid
- ❌ Uploading multiple images for a single product in Multi Mode (use one image per product)
- ❌ Vague creative direction ("make it better" doesn't help)
- ❌ Forgetting to upload a logo (required for best results)
- ❌ Not reviewing product information before generating in Multi Mode
- ❌ Requesting too many changes in one edit (break it into multiple edits)
Processing Times
Most jobs finish quickly, but processing time depends on system load and complexity.
- Images: usually 1–2 minutes
- Videos: usually 2–4 minutes
In peak times and depending on system usage and pressure, this can increase. Be patient and don’t create new jobs. If after 10 minutes the job hasn’t been created, there is a problem. Contact support and try to create another job.
FAQ
How can I figure out the best job type for my idea without creating a job and burning credits?
Every job type has a "See examples" button in the create wizard. Hover it on desktop (or tap on mobile) to preview typical outputs for that type before you start generating.
Why am I charged even if I did not approve the image?
Credits are consumed when generation runs because compute and model cost happen at creation time, not at approval time. This is part of our business model, and plans are intentionally generous to give room for testing and iteration.
Why am I charged for edits?
Edits trigger a new generation pass, so they consume credits like any new output.
The first edit is free. After that, follow the Edit Guide to reduce paid retries and get better results with fewer attempts.
Why am I charged 9 image credits in Swipe mode?
Swipe mode is designed to generate multiple concepts in one run (3, 6, or 9), so credits match the selected concept count. If you need only one image, use General Design mode instead.
Why is the wrong logo showing on my designs?
Make sure you have uploaded your correct logo in the Brand Edit page. The system uses whatever logo is set for the selected brand.
Why is the wrong phone number showing?
Go to the Brand Edit page and verify that the phone number saved there is correct. The system pulls contact details directly from your brand settings.
What if I don't want to show some contact details?
When creating a job, you can choose which contact details to include (phone, website, email, etc.). For permanent settings, go to the Brand Edit page and configure which details should appear by default on all future jobs.
Can customers book appointments with the WhatsApp Bot?
Yes. On the Bookings page (sidebar, Conversion & Leads), add your services (length and price), your team and your opening hours, then turn on booking in the chat. Customers ask in their own words, pick a free time from a list, and confirm; two customers can never get the same time. They can move or cancel in the chat until the cut-off you set. Choose to confirm bookings at once or approve each request. Reminders go out 24 hours and 2 hours before. To send messages more than 24 hours after a customer last wrote, tap Send to Meta for approval in Rules and messages; Adly writes these messages in Arabic and English. You can also write your own confirmation and reminder text in Rules and messages, Message wording; it is used in the chat, and the Meta-approved wording is used when the customer last wrote more than 24 hours ago. Every service needs at least one team member who does it, or it shows no free times. A team member is booked for one thing at a time, so a booking for one service also blocks that person's other services at that time. A booking you add by hand for Anyone goes to the team member who does that service and is free then.
Why don't booking reminders, review requests or alerts arrive?
WhatsApp lets a business send free messages only within 24 hours of the customer's last message. After that, every message (the 24-hour reminder, the review request, the book-again invitation and alerts to your own number) must be a Meta-approved template, and Meta charges for each one directly to your WhatsApp Business account, not through Adly. Meta sets the price per message by the customer's country: reminders, confirmations, review requests and alerts are the cheaper utility type, and book-again invitations are the dearer marketing type. Replies inside the 24 hours are free. If these messages do not arrive, Meta is refusing them, usually because your WhatsApp Business account has no currency or payment method, or because the account is restricted. Open Meta Business, Billing and payments, choose a currency and add a payment method for your WhatsApp Business account. The messages then go out with nothing to change in Adly.
What is the difference between WhatsApp Bot and Adly on WhatsApp?
WhatsApp Bot replies to your customers on your own business number using your brand knowledge and lead rules. Adly on WhatsApp is a private chat between you and Adly on Adly's number: you ask for posts, approve them with buttons, and publish or schedule them without opening the web app. From the chat you can make designs, carousels, designs from your photos, multi-product posts and videos.
Troubleshooting
Common Issues
"Not enough credits" Error
Solution: Check your remaining credits in the header. Upgrade your plan or wait for monthly credit reset. During trial, make sure you haven't exceeded trial limits.
Design Generation Failed
Solution: Check that you've provided all required inputs (creative direction, product images, etc.). Try simplifying your creative direction or regenerating the design.
Logo Not Appearing in Designs
Solution: Make sure you've uploaded a logo in your brand settings. The logo should be in PNG or JPG format. If the logo still doesn't appear, try re-uploading it.
Multi Mode Products Not Generating
Solution: Ensure each product has an image uploaded. Check that product names and prices are filled in. Make sure you haven't exceeded the 10-product limit.
Edit Request Failed
Solution: Be more specific in your edit request. Instead of "change it," say exactly what you want changed (e.g., "remove the phone number" or "change background to blue").
Publishing Failed
Solution: Check in Profile → Integrations that your Instagram, Facebook, LinkedIn, X or TikTok account is properly connected. Ensure you have the necessary permissions. Try disconnecting and reconnecting the account there. Publishing to X needs the Solo plan or higher.
WhatsApp Connection Troubleshooting
If WhatsApp does not connect, does not appear in Meta, or the bot does not reply as expected, start here.
1) I cannot connect WhatsApp, or I cannot see WhatsApp
Fix: You need a WhatsApp Business Account linked to your Meta/Facebook Page before Adly can connect it. If you do not have one linked yet, link it to your Facebook Page first:
2) WhatsApp is linked, but I still cannot see it in Adly
This usually means Adly does not currently have access to that WhatsApp asset, often because of an older Meta connection approval.
Fix (hard reset):
- Go to Facebook Business Integrations.
- Remove Adly from connected apps.
- Try to connect WhatsApp again from Adly.
Keep in mind: if you also publish Facebook or Instagram posts from Adly, reconnect Facebook and Instagram from Adly Integrations after removing Adly from Meta: https://getadly.com/ui/profile.html?tab=integrations
3) The bot is not replying as it should
Check the Knowledge and Setup tabs first. Make sure your knowledge sources finished analysis, your instructions and bot role are current, live replies are enabled, and human handoff or excluded numbers are not catching that conversation. Add reply examples for common questions so the bot has the exact style and facts you expect.
4) The Meta connection window opens, but connection does not finish
Allow popups for Adly and Meta, complete every Meta permission screen, and avoid closing the popup until Adly shows the connected state. If it still loops, remove Adly from Facebook Business Integrations and connect again.
5) The wrong WhatsApp number is connected
Disconnect the WhatsApp bot for that brand, then reconnect and choose the correct WhatsApp Business number in Meta. Use one WhatsApp Business number per Adly brand so replies stay aligned with the right business profile.
6) Messages arrive, but the bot does not answer a specific contact
Check whether that conversation is assigned to human handoff, whether live replies are paused, or whether the number is in the excluded numbers list. Release the conversation back to the bot when your team is done replying manually.
7) A template message is not sending
Business-initiated WhatsApp messages require Meta-approved templates. Open Templates, sync from Meta, and confirm the template status is approved before sending reminders or follow-ups.
8) WhatsApp disconnected after changing Meta settings
If someone changes Business Manager permissions, Page ownership, phone number ownership, or removes Adly from Meta integrations, the connection can stop working. Reconnect WhatsApp from Adly after the Meta permissions are fixed.
Facebook & Instagram Connection Issues (Most Common Fixes)
If publishing fails or posts go to the wrong channel, follow these fixes in order.
1) Cannot publish at all
Fix: Reconnect from Adly Integrations:
2) Publishes to Facebook but not Instagram (or the opposite)
Fix: Make sure your Facebook Page and Instagram account are linked together in Meta Business settings.
Open: https://business.facebook.com/latest/home
In the connected accounts area, confirm both Facebook and Instagram are visible. If one is missing, link it first, then reconnect pages in Adly Integrations.
Through this link: https://getadly.com/ui/profile.html?tab=integrations
3) My page does not appear when linking in Adly
Fix (hard reset):
- Go to Facebook Business Integrations.
- Remove Adly from connected apps.
- Reconnect again from Adly Integrations.
4) Publishes to the wrong page
Fix: Do the same hard reset as above (remove Adly in Facebook Business Integrations, then reconnect from Adly). During reconnect, choose the exact Page and Instagram account pair you want to publish to.
Need More Help?
If you're still experiencing issues:
- Check your plan's support level (Community, Priority, VIP, or Dedicated Manager)
- Contact support through your account dashboard
- Review your job history for error messages
- Ensure your account is active and not expired