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Knowledge Base

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Welcome to Adly Knowledge Base

Your comprehensive guide to using Adly's AI-powered creative tools. Learn about all features, modes, best practices, and how to get the most out of your subscription.

Getting Started

Setting Up Your Brand

Before creating your first job, you need to set up a brand. This includes:

Upload your brand logo (required for best results)
Add business information (name, category, website, social media)
Define your target audience and price range
Set your business location and contact details

Brand setup screen with logo upload and required business fields.

Creating Your First Job

Select a brand from the brand switcher
Click "Create job" on the dashboard
Choose a job type that matches your needs
Provide creative direction or upload product images
Select image size (Post 1:1 or Story 9:16)
Click "Generate" and wait for your design

Create job modal showing available job types and steps.

Job Types & Modes

Adly offers multiple job types, each optimized for different use cases. Choose the right one for your content needs.

1. Announcement

Perfect for general announcements, promotions, events, or informational posts. You provide creative direction, and Adly generates a custom design.

Requirements:

Creative direction text (required)
Product images (optional)

Credits: 1 image credit

General Design job style and direction step in create flow — General Design job flow showing style and direction setup before creating the job.

2. Product Sale

Designed for showcasing products with prices. Ideal for e-commerce, retail promotions, and product launches.

Requirements:

Product images (required)
Creative direction (optional but recommended)

Credits: 1 image credit

Product Sale job flow showing style and direction setup before creating the job.

3. Create From Image

Upload a base creative image, and Adly will enhance it with your brand elements, text, and styling. Great for repurposing existing designs.

Requirements:

Base creative image (required)
Creative direction (required)

Credits: 1 image credit

Create From Image job content step with language, image size, and base image upload — Create From Image flow showing content setup, size selection, and base image upload.

4. Before / After

Showcase transformations, improvements, or comparisons. Perfect for beauty, fitness, home improvement, and service businesses.

Requirements:

Base creative image showing before/after (required)
Creative direction (required)

Credits: 1 image credit

Before After job content step with before and after image uploads and layout selection — Before / After flow showing image uploads and layout selection before proceeding.

5. Multi Mode (Multiple Products)

Create designs for multiple products in a single job. Each product gets its own design with name, price, and image. Perfect for product catalogs, sales pages, and multi-item promotions.

Requirements:

At least 1 product (up to 20 products per job)
Each product needs: image, name, price (optional: old price, notes)

Credits: 1 image credit per product
Limitations: Maximum 20 products per job. Always generates in Post (1:1) size.

Multi Mode walkthrough video (auto-plays on scroll into view).

Multi Mode products setup with multiple product rows and prices — Multi Mode setup with multiple products, names, prices, and images.

Approve template action in Multi Mode before generating product variants — Approve template first, then continue to product variants.

Generate product variants prompt after template approval in Multi Mode — Generate product variants to produce one image per product.

💡 Tip: Product names are always displayed on the design. Make sure to provide clear, descriptive product names for best results.

6. Tips / Educational Carousel

Create educational content, tips, or step-by-step guides in a carousel format. Generates multiple slides (3-10) that work together as a cohesive set.

Requirements:

Tips content or educational text (required)
Number of tips (3-10, default: 5)

Credits: 1 image credit per slide
Limitations: Always generates in Post (1:1) size for carousel compatibility.

Carousel mode with AI Generate and number of slides options — Choose carousel content mode and set the number of slides.

Carousel slide editor with cover and tip fields — Review and edit cover and tip slides before generating the final carousel design.

7. Video from Image

Transform a static design into an animated video. Great for making your posts more engaging on social media.

Requirements:

Approved design from a previous job (required)
Video credits available

Credits: 1 video credit
Limitations: Only available for jobs with approved designs. Generates in Reel (9:16) format.

Video from image mode selected with image upload area — Select Image to video mode when you want to animate a single image.

Product plus model plus scene mode with three references — Use Product + Model + Scene mode for a richer, styled video setup.

8. UGC Video

Generate User-Generated Content style videos featuring a person talking about your product. Creates authentic, engaging video content.

Requirements:

Product images (required)
Creative direction (optional but recommended)
Language and accent selection (optional)

Credits: 1 video credit

UGC settings step with mode, product visibility, duration, language, and accent — UGC settings: mode, product visibility, video length, spoken language, and accent.

UGC hook step choosing opening line style and hook options — Choose a strong opening hook that fits your ad angle.

UGC actor selection step with persona cards and region, gender, and age filters — Choose the actor persona, with filters for region, gender, and age.

UGC selected script card with hook, pain, solution, proof, and CTA blocks — Review the selected script structure and regenerate specific blocks before final generation.

9. Swipe Mode (Idea Exploration)

Generate multiple creative directions in one run, compare options quickly, and move the winning concept into a production design.

Requirements:

Creative direction text or product images
Select concept count: 3, 6, or 9

Credits:

Image credits equal to concept count (3, 6, or 9)

[Image placeholder - Swipe mode concept grid and approval flow]

Additional Create Job Modes

Adly also includes advanced modes for specific workflows and plan tiers.

Idea Swipe: generate 3, 6, or 9 visual concepts, approve favorites, then turn them into a production design.
Music Video: combine multiple clips into one video with instrumental or vocal music flow.
Brand Asset (Agency): generate reusable asset packs for brand operations.
Multi-Brand (Agency): create announcement-style outputs across multiple selected brands at once.

Features

Design Editing

After a design is generated, you can request edits using natural language. Simply describe what you want to change, and Adly will regenerate the design with your modifications.

Remove or modify text elements
Change colors, layouts, or styling
Add or remove specific elements
View all design variations as thumbnails

Describe changes input for editing selected image — Describe the exact edit you want on the selected image, then send changes.

Quick Edit modal in Instant Local mode — Use Quick Edit Instant (Local) tools for fast brush, fill, clone, and color adjustments.

Quick Edit modal in AI mode with remove object preset — Switch to AI mode to remove or replace objects with mask-based edits.

💡 Tip: Be specific in your edit requests. Instead of "make it better," say "change the background color to blue" or "remove the phone number."

Ad Copy Generation

Generate compelling ad copy for your designs. Adly creates text that matches your brand voice and the design's message.

Multiple copy variations
Language selection (English, Arabic)
Edit and refine generated copy

Ad copy generation in progress on the copy step — Adly writes copy in the Copy step after design generation.

Reviewing generated ad copy in preview stage — Review and refine the generated ad copy before publishing.

Social Media Publishing

Publish your designs directly to Facebook and Instagram. Connect your accounts once, then publish with one click.

Connect Facebook and Instagram accounts
Publish single images or carousels
Schedule posts (coming soon)
View published post links

Publish now and schedule controls in publishing panel — Choose Publish now or set a scheduled date and time.

Publish modal choosing feed post or story — Select where to publish: Feed Post or Story.

Brand Library

Store and organize all your generated designs, product images, and brand assets in one place. Easy access to your creative assets.

View all generated designs
Upload and manage product images
Download assets in bulk
Search and filter your library

Brand Library grid with filters for all assets, images, videos, and uploads.

Business Cards

Design professional business cards with your brand identity. Include contact information, logo, and custom styling.

Logo required for preview
Custom contact information
Multiple design variations
Download print-ready files

Business card editor form with title, subtitle, phone, address, and location fields — Fill in business card details like title, subtitle, phones, address, and location URL.

Business card mobile preview with contact and visual tiles — Review the generated business card preview before publishing or sharing.

Landing Pages

Generate complete landing pages for your products or services. Includes hero sections, features, testimonials, and call-to-action buttons.

AI-generated page structure
Customizable content sections
Lead capture forms
View and export leads

Create landing page form with offer, language, type, and optional images — Create a landing page by describing your offer, selecting language and page type, then generating.

Generated landing page preview with headline, CTA, and content sections — Preview the generated landing page with sections, copy, and call-to-action.

Content Planning

Plan your content strategy for the next month. Get AI-generated content ideas based on your brand and goals.

Monthly content calendar
AI-suggested post ideas
Export to calendar apps

Weekly content calendar with planned and scheduled posts — Weekly calendar view to plan, draft, and schedule posts across the week.

Meta Ads

Launch and manage paid campaign creatives for Facebook and Instagram from your approved assets and copy.

Connect Meta assets and choose placement-ready formats
Reuse approved designs and copy for faster campaign setup
Align objective, message, and creative before publishing live ads

Meta Campaigns dashboard with ad account control and quick stats — Connect your ad account and monitor campaign stats from the Meta Campaigns dashboard.

Inspiration Library

Collect reference examples and winning creative styles to guide future jobs with clearer direction.

Save references by angle, style, audience, or campaign goal
Reuse inspiration when briefing new jobs to improve consistency
Build a team-ready library of proven visual patterns

Inspiration Library feed with saved posts from different brands — Browse community posts for ready-to-use inspiration, then apply a design to your brand.

Optimize Brands

Improve brand profile quality so Adly can generate more accurate visuals, copy, and targeting suggestions.

Complete logo, brand data, voice, audience, and offer context
Use brand strength guidance to identify missing high-impact fields
Review and update brand inputs regularly as your campaigns evolve

[Image placeholder - Brand optimization and strength panel]

Multi-Brand Jobs

Create one announcement workflow that outputs adapted creatives across multiple selected brands.

Select eligible brands and run one coordinated generation flow
Keep messaging framework consistent while preserving brand identity
Ideal for agencies managing parallel campaigns across client accounts

[Image placeholder - Multi-brand selection and batch output results]

Credits & Limitations

How Credits Work

Credits are consumed each time you generate content. Different types of content require different credit types:

Image Credits: Used for design generation (1 credit per design)
Text Credits: Used for ad copy generation (1 credit per copy)
Video Credits: Used for video generation (1 credit per video)
Landing Page Credits: Used for landing page generation (1 credit per page)

Credit Reset

Credits reset monthly on your billing date. Unused credits do not roll over to the next month.

Trial Credits

During your 7-day free trial, you receive a limited number of credits to test all features. After the trial, you'll need an active subscription to continue generating content.

Limitations

Multi Mode: Maximum 20 products per job
Tips Carousel: 3-10 slides per carousel
Image sizes: Post (1:1) or Story/Reel (9:16)
Languages: English, Arabic
Brand limits vary by plan (see Plans section)

Checking Your Credits

You can view your remaining credits in the header (desktop) or mobile menu. Credits are displayed by type: Images, Videos, Text, and Landing Pages.

Credits balances in the top header by credit type — Credits indicators in the header showing current balances by type.

Subscription Plans

Choose the plan that fits your content creation needs. All plans include a 7-day free trial.

Solo

$179/month

For solo creators & small brands

50 text credits
30 image credits
5 video credits
2 landing pages
1 brand
Community support

Growth

$449/month

For growing teams

120 text credits
70 image credits
10 video credits
6 landing pages
5 brands
Business cards per brand
Priority support

Pro

$899/month

For performance teams

350 text credits
200 image credits
25 video credits
10 landing pages
10 brands
VIP support
Early testing access

Agency

$1499/month

For large agencies

1000 text credits
500 image credits
50 video credits
50 landing pages
Unlimited brands
All features included
Dedicated success manager

Custom Plans

Need more? Contact our sales team for custom plans tailored to high-volume teams, specific credit allocations, or enterprise needs.

Contact sales

Tips & Best Practices

Getting the Best Results

1. Write Clear Creative Direction

Be specific about what you want. Instead of "make it look good," describe:

The mood or feeling you want (e.g., "modern and minimalist" or "bold and energetic")
Key elements to include (e.g., "include a discount badge" or "show the product prominently")
Color preferences (e.g., "use brand colors" or "warm color palette")
Text requirements (e.g., "include call-to-action button" or "minimal text")

2. Use High-Quality Product Images

Upload clear, well-lit product photos
Remove backgrounds when possible for better integration
Use consistent image styles across products in Multi Mode
Ensure products are centered and clearly visible

3. Complete Your Brand Setup

Upload a high-resolution logo (PNG with transparent background preferred)
Fill in all business information fields
Define your target audience accurately
Add social media handles for better context

💡 Tip: The more complete your brand profile, the better Adly can match your brand voice and style in generated content.

4. Multi Mode Best Practices

Use clear, descriptive product names (they will appear on the design)
Provide prices in the correct currency format
Upload one image per product (not multiple images)
Review all products before generating to ensure accuracy
Product names stay in the same location across all designs for consistency

5. Effective Design Editing

Be specific: "Remove the phone number" instead of "change the contact info"
Request one change at a time for better results
View all variations as thumbnails before approving
For Multi Mode edits, changes apply to all products

6. Language Selection

Select the language that matches your target audience
RTL languages (Arabic) are automatically handled
Ad copy generation respects your language selection

7. Managing Your Credits

Check your credits before starting large projects
Plan Multi Mode jobs carefully (1 credit per product)
Use Tips Carousel efficiently (1 credit per slide)
Credits reset monthly, so use them before they expire

💡 Tip: Be patient while jobs are processing. Avoid creating duplicate jobs while one is still running.

Common Mistakes to Avoid

❌ Uploading multiple images for a single product in Multi Mode (use one image per product)
❌ Vague creative direction ("make it better" doesn't help)
❌ Forgetting to upload a logo (required for best results)
❌ Not reviewing product information before generating in Multi Mode
❌ Requesting too many changes in one edit (break it into multiple edits)

Processing Times

Most jobs finish quickly, but processing time depends on system load and complexity.

Images: usually 1–2 minutes
Videos: usually 2–4 minutes

In peak times and depending on system usage and pressure, this can increase. Be patient and don’t create new jobs. If after 10 minutes the job hasn’t been created, there is a problem. Contact support and try to create another job.

FAQ

Why am I charged even if I did not approve the image?

Credits are consumed when generation runs because compute and model cost happen at creation time, not at approval time. This is part of our business model, and plans are intentionally generous to give room for testing and iteration.

Why am I charged for edits?

Edits trigger a new generation pass, so they consume credits like any new output.

The first edit is free. After that, follow the Edit Guide to reduce paid retries and get better results with fewer attempts.

Why am I charged 9 image credits in Swipe mode?

Swipe mode is designed to generate multiple concepts in one run (3, 6, or 9), so credits match the selected concept count. If you need only one image, use General Design mode instead.

Why is the wrong logo showing on my designs?

Make sure you have uploaded your correct logo in the Brand Edit page. The system uses whatever logo is set for the selected brand.

Why is the wrong phone number showing?

Go to the Brand Edit page and verify that the phone number saved there is correct. The system pulls contact details directly from your brand settings.

What if I don't want to show some contact details?

When creating a job, you can choose which contact details to include (phone, website, email, etc.). For permanent settings, go to the Brand Edit page and configure which details should appear by default on all future jobs.

Troubleshooting

Common Issues

"Not enough credits" Error

Solution: Check your remaining credits in the header. Upgrade your plan or wait for monthly credit reset. During trial, make sure you haven't exceeded trial limits.

Design Generation Failed

Solution: Check that you've provided all required inputs (creative direction, product images, etc.). Try simplifying your creative direction or regenerating the design.

Logo Not Appearing in Designs

Solution: Make sure you've uploaded a logo in your brand settings. The logo should be in PNG or JPG format. If the logo still doesn't appear, try re-uploading it.

Multi Mode Products Not Generating

Solution: Ensure each product has an image uploaded. Check that product names and prices are filled in. Make sure you haven't exceeded the 10-product limit.

Edit Request Failed

Solution: Be more specific in your edit request. Instead of "change it," say exactly what you want changed (e.g., "remove the phone number" or "change background to blue").

Publishing Failed

Solution: Check that your Facebook/Instagram accounts are properly connected. Ensure you have the necessary permissions. Try disconnecting and reconnecting your accounts.

Facebook & Instagram Connection Issues (Most Common Fixes)

If publishing fails or posts go to the wrong channel, follow these fixes in order.

1) Cannot publish at all

Fix: Reconnect from Adly Integrations:

https://getadly.com/ui/profile.html?tab=integrations

2) Publishes to Facebook but not Instagram (or the opposite)

Fix: Make sure your Facebook Page and Instagram account are linked together in Meta Business settings.

Open: https://business.facebook.com/latest/home

In the connected accounts area, confirm both Facebook and Instagram are visible. If one is missing, link it first, then reconnect pages in Adly Integrations.

Through this link: https://getadly.com/ui/profile.html?tab=integrations

Meta business account showing both Facebook and Instagram connected — Both Facebook and Instagram should appear as connected before relinking in Adly.

3) My page does not appear when linking in Adly

Fix (hard reset):

Go to Facebook Business Integrations.
Remove Adly from connected apps.
Reconnect again from Adly Integrations.

Facebook business integrations showing Adly with remove button — Remove Adly in Facebook Business Integrations, then reconnect from Adly.

4) Publishes to the wrong page

Fix: Do the same hard reset as above (remove Adly in Facebook Business Integrations, then reconnect from Adly). During reconnect, choose the exact Page and Instagram account pair you want to publish to.

Need More Help?

If you're still experiencing issues:

Check your plan's support level (Community, Priority, VIP, or Dedicated Manager)
Contact support through your account dashboard
Review your job history for error messages
Ensure your account is active and not expired