You can cancel your subscription at any time yourself, in under a minute. This page explains how to cancel and what happens after you do.
How to Cancel
Plans bought on getadly.com: log in, open your profile, go to Plan and Usage and choose Cancel plan. We confirm it by email.
Plans bought in the Adly iOS app: these are billed by Apple. On your iPhone, open Settings, tap your name, then Subscriptions, choose Adly and tap Cancel Subscription. Cancel at least 24 hours before the end of the current period to avoid the next charge. If your plan started with a free trial, cancel before the trial ends to avoid being charged.
Other ways: where the law of your country lets you cancel another way, you can also email [email protected] from your account email and we will cancel your getadly.com plan for you.
Annual plans: we email you a reminder 30 to 60 days before an annual plan renews, with the renewal date and how to cancel.
What Happens After You Cancel
- Your plan does not renew again.
- You keep access and any remaining usage until the end of the period you already paid for. You can resume the plan before then.
- Add-ons end on their next renewal date.
Cancelling does not refund the current period. Refunds are covered by our Refund Policy.
Deleting Your Account
To delete your account, cancel your getadly.com plan first. Deleting the account then ends any paid time left at once, without a refund. Deleting the app or your Adly account does not cancel a plan bought in the iOS app; cancel that in your Apple account.